Frequently asked questions

The University Guidance Center provides counseling services aimed at supporting university students in achieving personal, social, familial, and academic adjustment, additionally, the center provides psychological and social counseling by qualified specialists.

Yes, submitting the student's course schedule is a requirement to receive the stipend.

Yes, to receive the reference allowance, the student must be eligible for the stipend.

Yes, the procedure requires submitting s filled a request form for postgraduate student stipend, along with a certificate from the Department of Civil Affairs or "Absher" platform proving the occupation status as "student", in addition to a copy of the national ID and university ID. It is also required that the student is not employed or a beneficiary of another social insurance.

No, the excellence award is only given to undergraduate students who are eligible, according to the regulations.

No, the excellence certificate might be granted even after the award period has ended. Eligibility for the excellence award requires the student to be within the specified period for it.

No, the summer semester is not included in the value of the excellence award.

No, the award is automatically deposited into the eligible student's account.

Yes, the student must have a personal current account in the National Commercial Bank (NCB) (registered under the student's name) in the "ODUS" system.

Yes, the stipend discontinues during suspension and is not compensated. However, in case of postponement, the student is compensated in an additional semester.

No, once the stipend is deducted, it cannot be refunded.

The award payment is suspended until the student receives the course schedule.

Nomination dates are announced through official circulars directed to all university sectors, regarding course nominations according to the semester. The circular specifies the start and end dates for nominations, as well as clarifying the procedure for submitting nomination requests for the desired courses.

Deadlines for submitting nominations requests for training courses are announced through official circulars distributed to all university sectors, which include the start and finishing dates for nominations according to the semester, along with clear instructions on completing the request and attaching all required documents for the desired courses.

Deadlines for submitting job performance documents for employees are announced through official circulars issued by the administration. These indicate the deadlines for each stage of documentation, including setting goals, mid-term evaluation, and final evaluation, with adherence to the specified dates.

All employee-related requests, inquiries, or complaints can be submitted through the internal communication email (hr.tawasol@uj.edu.sa),or through the Hayyak digital platform: https://hayyak.uj.edu.sa